Terms of Service

1. Acceptance of Terms

By creating an account or using BOADERLESS ("the Service"), you agree to be bound by these Terms of Service. If you do not agree, do not use the Service.

2. Description of Service

BOADERLESS is an AI-assisted visa application platform that helps users understand visa eligibility, organise supporting documents, and prepare application forms. We do not provide legal advice, and our AI guidance does not constitute immigration advice from a licensed professional.

3. Eligibility

You must be at least 18 years old to use the Service. By using BOADERLESS, you represent that you meet this requirement and that all information you provide is accurate and complete.

4. User Accounts

• You are responsible for maintaining the confidentiality of your account credentials.
• You are responsible for all activity that occurs under your account.
• You must notify us immediately of any unauthorised use of your account.
• We reserve the right to suspend or terminate accounts that violate these terms.

5. Acceptable Use

You agree not to:

• Submit false, misleading, or fraudulent information
• Use the Service for any unlawful purpose
• Attempt to reverse-engineer, scrape, or interfere with the platform
• Upload malicious files or content that infringes third-party rights

6. AI-Generated Content

BOADERLESS uses AI models to process documents, extract data, and suggest form field values. AI-generated content may contain errors. You are solely responsible for reviewing all information before submitting any visa application. BOADERLESS makes no guarantees regarding visa approval outcomes.

7. Document Handling

Documents you upload are stored securely and used only to assist your application process. We do not share your documents with third parties except as required by law or as described in our Privacy Policy.

8. Disclaimers

The Service is provided "as is" without warranties of any kind. We do not guarantee that the Service will be uninterrupted, error-free, or that any visa application prepared using the Service will be approved.

9. Limitation of Liability

To the fullest extent permitted by law, BOADERLESS shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Service, including visa rejections, travel disruptions, or data loss.

10. Changes to Terms

We may update these Terms from time to time. Continued use of the Service after changes constitutes acceptance of the updated Terms.

11. Contact

For questions about these Terms, contact us at support@boarderless.io.